What the site does
A public site that explains the platform, plus the software itself: intake, queue, member messaging and compliance.
SMART SITE CASE STUDY · COWORKING FRONT DESK PLATFORM
A front desk that never clocks out.
A coworking and mail center platform that does the work front desk staff used to do by hand.
THE CHALLENGE
Mail, packages and member questions pile up faster than staff can type. Compliance paperwork adds more. The front desk needed software that works like a teammate.
WHAT WE BUILT
A public site that explains the platform, plus the software itself: intake, queue, member messaging and compliance.
Pages built around what operators search for: coworking front desk, mail intake and mail center software.
Members get a text the moment mail arrives, before they ever have to ask.
Operators see how it works and request access. White label setup for each space they run.
Received today, needs review and urgent counts, a live queue, member CRM, USPS 1583 compliance and every location in one portal.
Staff photograph or dictate a package. AI reads it and matches it to the right member. Voice in, queue item out.
THE SCREENS
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