SMART SITE CASE STUDY · COWORKING FRONT DESK PLATFORM

Re:Me

A front desk that never clocks out.

A coworking and mail center platform that does the work front desk staff used to do by hand.

remedesk.app

THE CHALLENGE

Mail, packages and member questions pile up faster than staff can type. Compliance paperwork adds more. The front desk needed software that works like a teammate.

WHAT WE BUILT

Six jobs. One site doing them.

01Live

What the site does

A public site that explains the platform, plus the software itself: intake, queue, member messaging and compliance.

02Live

SEO foundation

Pages built around what operators search for: coworking front desk, mail intake and mail center software.

03Live

Automated customer service

Members get a text the moment mail arrives, before they ever have to ask.

04Live

Lead capture

Operators see how it works and request access. White label setup for each space they run.

05Live

Admin dashboard

Received today, needs review and urgent counts, a live queue, member CRM, USPS 1583 compliance and every location in one portal.

06Live

AI chat and voice

Staff photograph or dictate a package. AI reads it and matches it to the right member. Voice in, queue item out.

THE SCREENS

remedesk.app
How it works
remedesk.app
The four screens
remedesk.app
Admin portal

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